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ICDS Recruitment
Connacht House
24 Upper Fitzwilliam St, Dublin 2
Tel: 00353 1 632 1200
E-mail: barry.kelly@icds.ie
Web: www.icds.ie/build

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Development & Aftersales Coordinator

Location: DUBLIN CITY
Entered: 20 Sept 2018
Salary: €35000
Duration: Permanent
 

Development & Aftersales Coordinator / Sales Consultant (Property Development)

Dublin City

€Neg

My client is a well know property development firm operating on several residential projects across Dublin.

Due to a large-scale expansion they have an opportunity for a confident property professional with 2-3 years’ experience working with a developer or in a property management role to join their team.

The ideal candidate will have a strong customer services focus and have previously dealt with snagging and possess a client facing disposition.

Profile:

  • Liaising with house buyers to arrange snagging, liaising with construction team to progress snag lists,
  • Dealing with house buyers when they move in and providing Customer Service and Aftersales – working closely with the Sales & Marketing Manager & Development Team to progress sales

Administrative Duties

  • Assist Sales and Marketing Manager as needed on special projects
  • Assist with sales closings and tracking the sales process
  • Liaise with home buyers to arrange snagging appointments and ensure snag lists are issued to site and progressed.
  • Inspecting properties to ensure snagging has been progressed
  • Reporting on status of snagging and de-snagging
  • Arranging house cleaning and inspecting homes before buyers move in
  • Coordinating the day to day operations once buyers move in and dealing with any issues that may arise.
  • Provide high quality of customer service, update and maintain current daily logs.
  • Preparing and collating handover information manuals.
  • Maintain and update customer care files for all home owners.
  • Handle miscellaneous assignments as requested by management
  • Maintain highly organized filing system for manuals, handover packs, customer care files, snag lists, weekly reports.

Experience/skill set should include:

  • Strong attention to detail
  • 2-3 years administrative experience in a property management/customer care environment
  • Excellent customer service
  • Demonstrated knowledge of phone and email procedures and etiquette
  • Ability to prioritize and meet deadlines.
  • Ability to deal with delicate matters/complaints in a professional manner
  • Strong ability to work independently; Ability to research and problem solve
  • Knowledge of office and accounting procedures
  • Exceptional computer skills
  • Familiarity with facilities operation

An attractive package is on offer for this position.

Contact John.behan@icds.ie for more info, or call 01-632-1200 to discuss.

 

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